Walk-in for Senior Technical Process Executive/Technical Process Specialist on 14th & 15th @ Hyd Job For 1-4 Year Exp In Infosys BPM Limited Bengaluru / Bangalore, Pune – 10128107

Job Description :

• Excellent communication skills CEFR :: B2, C1, C2. Please add the communication level as per the CEFR framework while profiles are shared
• Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams
• Experience on Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority, severity
• Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident
• Knowledge of Incident Management lifecycle
• Aware of current role SLA and Metrics handled
• Talents should be based out of Bangalore or Pune
• Work from Office is mandatory, No option of hybrid and WFH
• 24*7 Shifts is mandatory

Interview locations:
Interview Date and Venue : : 14th & 15th Feb 2023 10:00 AM to 1:00 PM

Hyderabad Venue::
Hyderabad Gachibowli STP campus Venue::
Infosys BPM Ltd, Survey No. 210
ISB Road, Lingampally Rd, Manikonda Jagir,
Telangana 500032.