Hurry Holidays Private Limited hiring Front office Executive in Bengaluru, Karnataka, India

Job Description:

Front Office Executive A Front Office Executive is responsible for providing exceptional customer service and administrative support to guests, visitors, and employees. This role plays a crucial part in creating a positive first impression and maintaining a welcoming atmosphere at the front desk or reception area.

Roles and Responsibilities:

• Greet visitors, guests, and clients in a professional and friendly manner.

• Assist guests with inquiries, requests, and directions.

• Handle guest check-ins and check-outs efficiently.

• Phone and Email Management:

• Answer and direct incoming phone calls to appropriate personnel.

• Respond to inquiries via email, directing them to the relevant departments.

• Maintain a clear and concise phone and email communication etiquette.

• Notify employees of visitor arrivals and guide them to their meetings

• Perform basic administrative tasks such as data entry, photocopying, and filing.

• Manage incoming and outgoing mail and packages.

• Handle cash transactions, including collecting payments and providing receipts.

• Maintain accurate records of financial transactions and reconcile daily cash balance.

• Maintaining Front Desk Area

• Monitor access to the premises by verifying visitor identification.

• Implement security protocols and procedures to ensure the safety of employees and visitors.

• Coordinate with various departments to ensure seamless communication and guest services.

• Collaborate with colleagues to address and resolve any issues that arise.

Qualifications and Skills:

• High school diploma or equivalent; additional education in hospitality or related field is a plus.

• Excellent interpersonal and communication skills.

• Professional appearance and demeanor.

• Strong organizational skills with the ability to multitask and prioritize.

• Proficiency in using computer applications such as Microsoft Office Suite and email clients.

• Knowledge of office equipment, including phone systems and printers.

• Customer-focused attitude with a strong desire to provide top-notch service.

• Problem-solving skills and the ability to remain calm under pressure.

• Basic cash handling and accounting knowledge.

• Prior experience in a similar role or hospitality industry is advantageous

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