HCL Technologies Limited, d/b/a HCLTech, is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.
- Qualification: Any Graduate / Any Postgraduate
- Experience : 00-02+years
- Role: Voice Inbound Process
- Job Location: Noida,Uttar Pradesh, Ghaziabad,Uttar Pradesh
- No. Openings: 05
Time and Venue:
20th September , 11.00 AM – 5.00 PM
HCL Technologies- A8&9, Sector 60, A block, Noida. Near Noida sec 59 Metro Station
Contact – Priyanka Shastri
Only Immediate Joiners may apply
To provide a seamless experience addressing customer’s questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.
Minimum Qualification Criteria:-
1. Graduation in any field (Except Law Graduates)
2. Only Experience up to 2yrs
3. Agent should be flexible to work in 24/7 Environment.(UK Shifts)
4. Job Location- Noida Sec 144
5. Cabs available
6. Candidates from Noida & Greater Noida will be preferred.
1. Excellent Communication skills (Written/Verbal) is the foremost priority.
2. Good customer service skills & should display good analytical abilities
3. Prior experience in BPO voice process shall be preferred.
4. Candidate must be comfortable with Work From Office module
1. Provide splendid customer services to customers in a friendly and courteous manner at all times.
2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
5. Ensure that customers confidential information is properly protected and only used for official purposes.
Interested candidates can directly walk-in at the given address-
HCL Technologies- A8&9, Sector 60, A block, Noida.
Near Noida sec 59 Metro Station
Contact Person- Priyanka Shastri
Walk-in Date:- 20-Sep-23
Note :- Please be present on the mentioned date only. Please don’t carry any electronic device like laptop or pen drive etc.
Note- Mention “Priyanka Shastri” on top of your resume.