Front Office Manager – Female ( Leading 5 Hotel In Ahmedabad ) Ahmedabad… – Post Free Job Website

Roles And Responsibilities

Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, breakfast, suite shop and telephone.

Participates in the selection of front office personnel.

Trains, cross trains, and retains and front office personnel in accordance with Hampton and Crown standards.

Schedule the front office staff in accordance with budget guidelines and through the direction of the GM

Supervises workloads during shifts.

Evaluated the job performance of each front office employees

Maintains working relationships and communicated with all departments

Maintains master and floor level key control

Verifies that accurate rooms status information in maintained and properly communicated Resolves guest related problems quickly, efficiently and courteously.

Updates group information to include the maintenance and preparations of any group…

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