Guest Relations Executive -JD
I, Role (GRE)
To welcome and assist Customer on their arrival in the centre.
Take down customers’ details and information. (Forms and official Templates to be filled).
Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to
Maintaining walk-in registers and admin registers.
Preparation of database of Client contacts and updating.
Filling papers/bills and important documents.
Handling (Cash & A/c) Depositing Cash in the Bank, maintaining financial Register (D)
Co-coordinating with different Departments of the companies.
Generating daily reports and passing them to the Branch Manager (Stocks, Sales, Walk-in, Daily Expenses).
Housekeeping of office.
Supervising Office Assistant and housekeeping Staff.
Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send-off, Birthdays).
Supervise if the office equipment is working in order like fax m/c, printer, PABX system, etc.
Should have all the maintenance staff contact numbers Organized and in order.
Vendor management for stationers, travel agents, courier agents, and all allied third-party service providers.
To arrange for food and beverages for the senior management guests & dignitaries, on a case-to-case basis, after seeking the appropriate
Maintains confidentiality at all times of the organization’s fiscal and personnel-related information.
II, Skill Set (GRE)
Candidate must have a good presentable personality.
Must have good communication skills.
A friendly attitude will be helpful.
Good analytical skill is essential.
Good interpersonal skills/Soft Skills
Must be flexible with working time.
Candidate must have Good knowledge of computers.
Should Speak English, Hindi, Telugu Fluently.
Should be a quick learner.
Should possess an attitude to serve and help people.
Customer Service oriented (C.S experience Preferred).
Excellent people skills and ability to interact with a wide range of clients, staff, and customers.
Having Experience as (FOE) in hospitals and clinics is Preferable (H.S).
Age 19 to 30 years
Location: Jayanagar- Banglore
Contact: Srilekha HR –hidden_mobile
Languages- Kannada, English