They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.
A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.
The primary functions of the front office include reservations, checking in and out, the handling of financial transactions (such as settling accounts or providing currency exchange), fielding customer enquiries, arranging guest services, and more.
Employement Type: Full time
Industry: Hotel / Restaurant
Role Category: General / Operations ManagementF&B Service
Functional Area: Not Applicable
Role/Responsibilies: Front Office Executive
Company: Master Staffing
Location(s): Multi-City, India
attention to detail.