· Provide exceptional customer service to create a positive and memorable guest experience.
· Address guest concerns or issues promptly and appropriately, ensuring guest satisfaction.
2. Front Office Operations:
· Maintain the cleanliness and organization of the front office area.
· Manage the front desk inventory, including supplies, materials, and informational brochures.
3. Security and Access Control:
· Issue visitor badges and maintain a log of visitor information for security purposes.
· Collaborate with security personnel to ensure a secure environment for employees and visitors.
4. Information Dissemination:
· Disseminate important announcements, memos, and updates to staff and visitors as required.
5. Multi-Tasking and Prioritization:
· Handle multiple tasks simultaneously while maintaining a high level of attention to detail.
· Prioritize tasks effectively to ensure smooth front office operations.
6. Collaboration and Communication:
· Coordinate with various departments to relay messages, provide assistance, and facilitate guest requests.
· Communicate professionally and effectively with colleagues and external parties.
Qualifications and Skills:
· High school diploma or equivalent; additional relevant education is a plus.
· Excellent verbal and written communication skills.
· Customer-focused attitude and a friendly demeanor.
· Proficiency in using office software applications (e.g., Microsoft Office, email).
· Strong organizational skills and the ability to manage tasks efficiently.
· Professional appearance and behavior.
· Problem-solving skills to address unexpected situations.
· Attention to detail and accuracy in administrative tasks.
· Ability to work independently and collaborate effectively with others.
Joining our team as a Front Office Executive presents an opportunity to be the face of our organization and contribute to a positive and welcoming environment. Your exceptional customer service skills and ability to manage front office operations will play a key role in ensuring a seamless experience for our visitors and guests.
Job Type: Full-time
Salary: ₹9,086.00 – ₹15,000.00 per month
- total work: 1 year (Preferred)
- Hindi (Required)
- English& Tamil (Preferred)
Ability to Commute:
- Chennai, Tamil Nadu (Preferred)
Ability to Relocate:
- Chennai, Tamil Nadu: Relocate before starting work (Preferred)
Work Location: In person
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