Retouch IT Services has established a reputation as a company that offers exceptional performance and value in all of its business process outsourcing services without sacrificing quality. Our strategically established inbound/outbound approach provides clients with a framework for business processing outsourcing and ensures that the service meets the client’s specification with respect to cost. Retouch as It service providers are specialists in web designing and development, digital marketing, CRM, technical services, financial and banking services, and procurement services to worldwide clients.
Key responsibilities:
1. Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
2. Greet and welcome guest
3. Answer questions and address complaints
4. Answer all incoming calls and redirect them or keep messages
5. Receive letters, packages, etc., and distribute them
6. Prepare outgoing mail by drafting correspondence, securing parcels, etc.
7. Check, sort, and forward emails
8. Monitor office supplies and place orders when necessary
9. Keep updated records and files
10. Monitor office expenses and costs
11. Take up other duties as assigned (travel arrangements, schedules, etc.)
12. Make guests and visitors feel comfortable and valued while on our premises
Requirements:
1. The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined
2. Should be able to deal with complaints and give accurate information
3. A customer-oriented approach is essential
4. Proven experience as a front desk representative, agent, or relevant position
5. Familiarity with office machines (e.g. fax, printer, etc.)
6. Knowledge of office management and basic bookkeeping
7. Proficient in English (oral and written)
8. Excellent knowledge of MS Office (especially Excel and Word)
9. Strong communication and people skills
10. Good organizational and multi-tasking abilities
11. Problem-solving skills
12. Customer service orientation
13. High school diploma; additional qualifications will be a plus
1. Those who are from or open to relocate to Bangalore
Annual CTC: 2 – 3 LPA
Annual CTC breakup:
1. Fixed component: 80%
2. Variable component: 15%
3. Other incentives: 5%