Holygolee Pharmacy is a Delhi-based startup company in a retail chain pharmacy. We started our business with its first outlet in South Delhi on 15th August 2019. We aimed to offer 100% pure (Holy) & genuine medicines (Golee) at affordable prices. Holygolee is one stop for all pharmaceutical needs. We offer high-quality products to become a trusted brand for medicines. Our retail stores work from morning 8:30 to 10:30 at night. Holygolee has a lot of quality products under distinct categories like allopathic medicines, Ayurvedic and herbal medicines & products, OTC & consumables, cosmetics & personal care, surgical, medical devices, and many more.

Key responsibilities:

1. Handle calls
2. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
3. Keep records of customer interactions, process customer accounts, and file documents
4. Follow communication procedures, guidelines, and policies
5. Take the extra mile to engage customers
6. Communicate on the how’s and why’s regarding service expectations within a company
7. Answer phone calls, respond to customer questions, and assist with customer issues

1. Those who are from or open to relocate to Delhi and neighboring cities

Annual CTC: 2 – 2.5 LPA

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 10%

3. Other incentives: 10%

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