Australia, Kilsyth VIC, Adhesive Technologies

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you’re up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


  • To assist account managers and sales representatives in sales support
  • Support Supply Chain Team and ensure all procedures and company policies are followed
  • Ensure our customers receive the highest possible standard of service so we exceed their requirements
  • Manage inbound and outbound calls with an excellent telephone manner with the ability to build rapport quickly
  • Provide exceptional customer service through problem solving, processing customer enquiries and prioritising orders
  • Experience working in a high volume and fast paced environment
  • Maintain the database and ensure consistent accuracy



  • Minimum 2 years customer services experience, preferably in similar manufacturing environment
  • Excellent English written and verbal communication skills
  • High level of SAP capability required
  • Excellent attention to detail essential
  • Ability to problem solve,┬áprioritise, adapt and achieve results within strict deadlines
  • Ability to handle challenging situations with a level head and a sensitive approach
  • Intermediate to advanced skills in MS Office, Outlook

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.


Contract & Job type:
Full Time, Regular

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